We Offer Services :
QUALITY MANAGEMENT SYSTEM
Formats & System as in ISO
Policy of Shanvi Estate Management Services Pvt. Ltd.
CUSTOMER SATISFACTION
Quantified Services
CONTINUAL IMPROVEMENT
PROCESS
Training
Benchmarking
Management Reporting & Analysis System
Operational Organisation Chart
Transition Process
Scope of Services
 

TRANSITION PROCESS

TEAM

Independent transition team comprising of experts and SPOC Will assist the
  Operations team to take over and set up operations at the facility.

OBJECTIVES

Each time a property is transitioned ,it is Shanvi Estate Management Services Pvt. Ltd. ’   goal to meet certain

Standard objectives :

Objective 1

No interruption will occur in normal management activities or building services including:
  Tenant Relations and Services

Building services

Client relations and reporting

Objective 2

Various property evaluations and audits will occur during the transition period

Including :

File audits

Physical inspection

Technical audits

Operating budget Re- Forecast

Business plan and budget

Cost optimization plan

Objective 3

Specific deliverables will be presented top the client throughout the transition including :

  Transition plan

Weekly transition monitors and monthly status Reports

  Staffing plan

Various property plan and evaluations ( as outlined in objective # 2 above)

Transition completion Report Add a strong statement that summarizes how you feel or   think about this topic.

Summarize key points you want your audience to remember.

APPROACH

Transition team moves in along with FM team.

Separate transition team besides the operation team.

To work in conjunction with client project /FM Team for take over of services

Setting up of operation team & training

Induction of all staff for site conditions

Formulating roles and responsibilities

Training of Shanvi Estate Management Services Pvt. Ltd. & vendor staff

Implement all Shanvi Estate Management Services Pvt. Ltd. standards & procedures

Understanding of client policies and procedures

Implementation of standard operating procedures, schedules and checklists

Review all systems and procedures and handover to operations team

Refresher training on roles and responsibilities

Review of all procedures set up

Audit of systems and reports

Trouble shooting with operation team

TIMELINES

A 15 Day transition program would be implemented

The team would subsequently be available as required for periodic reviews and audits to   assist the operations.







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